Privacy Policy

This privacy policy explains how Vastline Solutions collects, uses, and protects your personal information when you use our website or services.

1. Who we are

Vastline Solutions is a licensed debt review company operating in South Africa, registered with the National Credit Regulator (NCR). We are partnered with Creditwise Solutions as our registered debt counsellor. Our debt counsellor is Lubabalo Shepherd Silayi of Creditwise Solutions.

When you submit your details through our website, your information is processed by Vastline Solutions and shared with Creditwise Solutions solely for the purpose of providing debt review services to you.

2. Information we collect

We collect the following personal information when you complete our consultation form:

Full name
Phone number
Email address
Monthly debt repayment range

We may also collect additional financial information during your consultation, including income, expenses, and details of your creditors, in order to assess your eligibility for debt review.

3. How we use your information

Your personal information is used solely for the following purposes:

To contact you regarding your debt review consultation request
To assess your eligibility for debt review under the National Credit Act
To negotiate with your creditors on your behalf
To administer your debt review plan
To communicate important updates about your account

4. How we protect your information

We take the security of your personal information seriously. All information submitted through our website is transmitted securely. We do not sell, rent, or share your personal information with any third parties other than your creditors and the National Credit Regulator, as required by the debt review process.

5. Your rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal obligations
Lodge a complaint with the Information Regulator of South Africa

6. Cookies

Our website does not currently use cookies or tracking technologies beyond basic web server logs.

7. Contact us